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Using technology during the sales process can substantially boost customer satisfaction scores. Auto dealerships that don’t incorporate technology into their sales process risk losing business to those that do. Tips for effectively using technology to boost customer satisfaction.

The Affordable Care Act created new incentives for wellness programs. More than two-thirds of U.S. employers currently offer a wellness program. Here’s a look at the benefits of a wellness program including reducing health insurance costs and improving employee retention.

Great news for dealerships when it comes to the tax treatment of asset purchases. There are several beneficial provisions in the PATH Act. Here are the benefits of expensing and bonus depreciation which was extended. Your CPA can help you estimate how much money this tax break might save.

Even small enhancements to sales compensation plans could lead to a happier, more motivated sales team that’s more likely to stick around. Many compensation models exist. Information on how to structure a sales compensation plan that's right for your business.

Here are some creative uses of life insurance that go beyond income replacement for your family after you die. Creatively use life insurance for estate planning, charitable remainder trusts, as part of a business succession plan and for heirs paying estate taxes.

Think about profitability in all areas of your operation at all times of the year. Don't wait for year end to review financial performance. Here are 8 tips to improve profitability with smart management.

With brighter job prospects, some dealership employees are looking to see whether the grass might be greener somewhere else. So this might be an ideal time to focus on efforts to boost employee retention. Here are five strategies that can help you boost employee retention.

A well-managed recall can boost your service department’s reputation and revenue. According to the NADA, most car owners visiting a dealership for a recall typically don’t have their vehicles serviced there. A recall offers you the chance to impress potential customers.

Taking on another cor switching one of your existing franchises for another may, or may not, be a smart move for your dealership. Here are some tips to help you look at your options. A CPA can help you with an objective analysis of the proposition and expected outcomes.

Dealerships IRS penalties for the 2016 tax year and a new regulatory arrangement with the Consumer Financial Protection Bureau which now oversees nonbank auto lenders’ and automakers’ captive finance units. A look at the Trade Preferences Extension Act and potential tax penalties.

Boost your retirement savings with a nonqualified deferred compensation plan. They do not have to comply with ERISA nondiscrimination rules and are not subject to IRS contribution limits and distribution rules that apply to qualified retirement plans.

In the past, it was cumbersome for dealerships to set up a separate leasing entity for real estate or heavy equipment investments. It’s easier now to create a separate legal entity as an effective way to achieve various tax and financial planning objectives or to limit your legal liability.

Auto dealership news including the forecast for 2014 with robust growth in new car sales. Federal law requires lenders and debt collectors to investigate consumers’ complaints about credit report errors. Manufacturers challenge dealer franchise protections.

How your auto dealership can guard against FTC charges of deceptive advertising. Examples of the FTC charging auto dealerships with deceptive advertising practices and how to be proactive in your advertising compliance efforts. Info on creating an advertising compliance program.

Is cloud computing right for your auto dealership? Decription of cloud computing and how is it used. This article discusses the keys to successful cloud computing as well as the three main cloud computing models and how to choose the one that best fits your business needs.

Tax saving opportunities and estate planning. Auto dealership owners can benefit from separating the business from the real estate on which it operates. There are tax savings, risk management and estate planning opportunities. A tax advisor can help determine the best strategy for your auto dealership.

Creating a better auto dealership in 2015. Three steps toward ensuring a more successful and profitable 2015. Meeting with your financial advisor and management team to set goals, make forecasts and create budgets. Information on rolling forecasting and budgeting.

In newspapers nationwide and online, one occasionally sees reports of employee-initiated scams in dealership F&I departments. Being alert to this type of fraud is the first step toward preventing it. Let’s take a look at a few of the most common scams and fraud prevention.

In this issue: Boost participation rates in your auto dealership’s 401(k) plan by enrolling new employees automatically. Many auto dealerships are reporting an increase in the volume of phone calls they receive from potential car buyers. Are you ready for more phone calls?

The Affordable Care Act and what you should know entering 2015. A review of two of the Affordable Care Act's most important provisions — one of which will likely pertain to your auto dealership. Discussed is shared responsibility and the premium tax credit for some small auto dealerships.