Remote Work Considerations During the Hiring Process

December 19, 2022

In this episode of The Bottom Line, Tim Schuster, Senior Manager in EisnerAmper’s Private Client Services Group, is joined by Dr. Matthew Kerzner, Managing Director in the firm’s Center for Individual and Organizational Performance. The two discuss the impactful remote work trends and implications business and HR leaders need to consider throughout the entire hiring process to help them find the right fit.


Transcript

Tim Schuster:Hello, and welcome to The Bottom Line. This podcast examines the everyday business and finance issues faced by closely held and private businesses. We hope to provide you with news you can use and what we like to think of as a jargon-free zone. I'm your host, Tim Schuster, and with us is Matt Kersner, a managing director in EisnerAmper Center for Individual and Organizational Performance Group. Today, we'll discuss with Matt human resource considerations of remote workers. Matt, how you doing?
Matt Kerzner:Hey Tim, how are you? It's been a while.

TS:
Been a while, and I'm glad we're back on the wagon, my friend. So the big question of the hour is, what does HR need to consider when hiring remote workers?
MK:Yeah, great question. I think the first and most important is making sure during the interview process that the prospective candidate really gets a realistic job preview of the culture, the mission, the vision, the values of the organization. When you're hiring somebody remote and they're not on site, even during the interview process, they could miss out understanding the culture of the organization. If you don't have a good match and it's not there, that could cause problems. What happens is people who don't see physical locations and meet people and actually get the body language during the interview process or walking around the organization or meeting key players during the interview process, it could be a mismatch.
TS:That makes a lot of sense. A lot of this obviously is driven around the pandemic, right? You said it perfectly when it comes down to trying to convey what your corporate governance might be or kind of exactly what a culture fit is for an organization. So what are things that we have learned from the pandemic in regards to that?
MK:Yeah, it's a great question. So first and foremost, we all heard about the great resignation, right? People deciding that they want to go somewhere and feel valued and have an opportunity to make an impact, or this is a great opportunity to relocate somewhere else, right? During the pandemic, it was easy for people to experience that, right? But it's really critical right now that we take the lessons learned from the pandemic, right? The key thing here is when you're working remote, how do you stay connected with the organization?

How do you communicate with your supervisor? How do you communicate with your peers? Are you utilizing technology such as Jabber or Instant Message or Zoom or Teams to keep the interaction going? Where we used to walk the hallway or going from grabbing a cup of coffee and stopping by Tim's workstation and brainstorming, we lose out on that. So how do we create the environment where we still feel instantly connected in a remote situation where you still feel connected and you can get in touch with people instantaneously like we would in an office space?
TS:Absolutely. That makes complete sense to me. As we're hopefully winding down from the pandemic as of this recording, what are things that some HR folks really should be considering, like pros and cons of hiring the remote workers?
MK:Yeah, great question. First of all, I truly believe we are going to be experiencing people who are coming out of college and taking a job for the first time. They have not experienced anything but what they've experienced through COVID in the pandemic. So they've never truly been to an office location. We have to now think of the next generation and how they're being introduced to the organization, right? Because again, people like us, we are used to beforehand going into the office, meeting people informally, having formal meetings, brainstorming, learning from people, informal mentoring, right? The list can keep on going.

But those who are new out of college and the only thing they've experienced was, first of all, they're a couple years of college in a locked down environment or a remote environment, that's what their expectations are. So coming into the workplace, that's what they're expecting. So now organizations that are going hybrid or wanting people to come back, et cetera, this is going to be foreign to those new recruits right out of college because they don't know anything different, right? So that's the piece that I think HR really, not just HR, leadership needs to wrap their arms around, not just thinking about those who worked in an office then went remote. It's those that never experience what we used to experience.
TS:It's going to be an interesting fine line, man. I don't know necessarily per se that there'll be an answer to this yet and some of this might just be in hindsight, right? But as we kind of wrap up this show, and obviously we can explore this in future episodes as well too, do you have any parting words for our listeners?
MK:Yeah, we'll say on the management side, employer side, be patient, right? Don't expect the old way is the right way or the way, right? We need to take a look at doing things a little bit differently now that we've all experienced it the last, believe it or not when I say this, three years going through this, right? Still crazy and I still think there's a few more chapters that we're going to experience as we're watching it currently what's going on in regards to succession planning, in regards to reduction in force, in regards to trends that happened during COVID, right?

Technology and remote is just one new thing that people need to think about. So I do think that organizations on the employer side, be patient, communicate to those who are currently working for you that have experienced both and create a way that's going to help those who didn't experience anything but remote who are coming out of college working. How do you focus in on culture, mission, vision values, and get them engaged right away?

On the employee side, you need to understand that working remotely, and it's fantastic, don't get me wrong, there is a piece that's missing and that is the collaboration informally that happens throughout the day or connecting with people. That is a piece that is missing as well. So those who are working remote, again, use technology, use information to stay connected, technology to stay connected and create that environment no matter what happens throughout the day, connect with people.
TS:I think that makes the most sense, Matt. I think another good takeaway our audiences should always be aware of is we're all in this together. So we're all on the same ship and we're all going to be working on it and we're writing the book as we're doing it. So that's the beauty of this. Me personally, I find that the most fun. Matt, I can't thank you enough for coming on the show today and sharing this valuable information with us. Thank you for listening to The Bottom Line as part of the EisnerAmper podcast series. Visit eisneramper.com for more information on this and a host of other topics. Join us for our next EisnerAmper podcast when we get down to business.

Transcribed by Rev.com

About Matthew Kerzner

Matthew Kerzner is a Managing Director in the Center for Individual and Organizational Performance and the Center for Family Business Excellence. Matt has more than 25 years of experience in organizational development with a specialization in assisting family businesses and closely held businesses.

About Tim Schuster

Mr. Schuster is a Senior Manager providing tax compliance services to individual filers, as well as assistance on tax returns for companies in the manufacturing and real estate industries.

Have Questions or Comments?

If you have any questions, we'd like to hear from you.


More in This Series

Why Cloud Accounting Makes Sense for Your Company
Why Cloud Accounting Makes Sense for Your Company

John Delalio explains what Cloud Accounting is, why accurate and timely information is critical, and how outsourcing your accounting department can benefit your company.

My Trusted Business Advisor Is Retiring. What Should I Do?
My Trusted Business Advisor Is Retiring. What Should I Do?

Tim Schuster gives some helpful hints for when you find out your trusted business advisor is planning to retire.

What Is An Outsourced CFO?
What Is An Outsourced CFO?

In this episode, we discuss what an outsourced CFO is, when would you want to outsource your CFO and how this can impact the Great Transition.

The 5 W’s of 1099s
The 5 W’s of 1099s

EisnerAmper discusses the who, what, when, where and whys of 1099 forms.

FMLA and Absence Management
FMLA and Absence Management

In this episode of The Bottom Line, Jane Romanowski, from ADP, and Tim Schuster discuss the Family and Medical Leave act.  

What Are The New Overtime Rules?
What Are The New Overtime Rules?

In this episode of The Bottom Line, Jane Romanowski, from ADP, and Tim Schuster discuss the new overtime rules.

Year-End Planning Guide
Year-End Planning Guide

Tim Schuster offers company owners a few proactive things to think about as we approach the end of 2019.

The Importance of Verifying Employment Status
The Importance of Verifying Employment Status

Meredith Brown and Kristen Whelan from ADP join Tim Schuster and discuss the importance of hiring employees who can legally work in the United States.

A Cautionary Tale on Fraud
A Cautionary Tale on Fraud

In this episode we discuss real life examples of instances of fraud and the three factors that incentivize fraud.

State Tax Incentives – Do I Qualify?
State Tax Incentives – Do I Qualify?

In this episode, we discuss some of the ways your business can take advantage of state tax incentive programs, such as through relocation, investment and staff training.

You Mean Employers and Employees Are Not on the Same Page?
You Mean Employers and Employees Are Not on the Same Page?

In this episode we discuss employee vs. employer perspectives.

Employee Benefits That Are on the Fringe
Employee Benefits That Are on the Fringe

Tim Schuster examines some examples of employee benefits, who’s using them, and if they’re having the desired result.

6 Types of Executive Compensation to Consider
6 Types of Executive Compensation to Consider

Tim Schuster discusses executive compensation, option grants, deferred compensation, fringe benefits and more. He also examines what to be aware of when preparing an executive compensation package.

Is There a Difference Between Outsourcing and Private Business Services?
Is There a Difference Between Outsourcing and Private Business Services?

Lindsey Gross of EisnerAmper’s Outsourced Finance and Accounting Group joins Tim Schuster from Private Business Services to discuss the differences between these two areas, client case studies that demonstrate those differences, and which types of client could benefit from each.

You’re Not Using Social Media to Grow Your Business?
You’re Not Using Social Media to Grow Your Business?

This episode of “The Bottom Line” looks at how you can use social media to grow your business. We examine the different communication platforms, how to take the first step, when to post, and some other key points to help foster success.

Pair of New Laws Impacts NJ Workers and Employers
Pair of New Laws Impacts NJ Workers and Employers

This episode of the “The Bottom Line” examines two high-profile NJ legislative initiatives: the Family Leave Act and an increase in the minimum wage. Tim Schuster breaks down the fine points of each and what your business needs to do to get ready.

Creating a Quarterly Planning Calendar
Creating a Quarterly Planning Calendar

A great New Year’s resolution for your business is to develop a quarterly planning calendar. This episode of The Bottom Line has Tim Schuster giving a blueprint for developing this how-to list, including the key action items for each quarter.

The Importance of Having an Emergency Fund
The Importance of Having an Emergency Fund

Are you financially ready in the event of a job loss, extended illness or some other emergency? EisnerAmper’s Tim Schuster offers some helpful tips on creating a fund that can help you sleep a little better at night should a crisis arise.

Why the Sandwich Generation Needs to Talk Finances
Why the Sandwich Generation Needs to Talk Finances

In this episode of The Bottom Line, Tim Schuster talks about the challenges, conversation topics and planning opportunities for members of the sandwich generation—individuals who are responsible for raising their children and caring for aging parents.

New Jersey Sick Leave Goes into Effect
New Jersey Sick Leave Goes into Effect

As NJ initiates paid sick leave, The Bottom Line examines the requirements for business owners, the five reasons for which employees can use sick leave, and what business owners should be doing now to ensure a smooth implementation.

Filling Employment Needs in a Sellers’ Market
Filling Employment Needs in a Sellers’ Market

The economy seems to be chugging along, with unemployment at record lows. The Bottom Line looks at why some of that optimism needs to be tempered and what companies need to do in an increasingly competitive recruitment landscape.

Don’t Postpone Making Your Will
Don’t Postpone Making Your Will

In this episode, Tim Schuster, from EisnerAmper’s Private Business Services Group, tells us why it is definitely not a good idea to be without a will. One key reason: Do you really want the state deciding how to dispense your assets?

Don’t Get Scammed By Someone Pretending to Be from the IRS
Don’t Get Scammed By Someone Pretending to Be from the IRS

The Bottom Line looks at some of the common IRS scams out there, who the bad actors target, what you can do to protect yourself, and what you should do if you fall victim to one of these scammers.

High Court Rules on the Taxation of e-Commerce
High Court Rules on the Taxation of e-Commerce

This episode of The Bottom Line examines the landmark Supreme Court decision in the Wayfair case on e-commerce taxation. Tim Schuster looks at what’s behind the decision, how broad the impact will be, and what you can do to prepare if you sell online.

Employee or Contractor – The DOL’s Watching
Employee or Contractor – The DOL’s Watching

Tim Schuster gives us The Bottom Line when host Dave Plaskow recently received a NJ Department of Labor questionnaire concerning some freelance writing assignments from a couple of years ago.

NJ Budget Mixes Some of the Familiar (and Not-So Familiar)
NJ Budget Mixes Some of the Familiar (and Not-So Familiar)

This episode of The Bottom Line takes a look at newly elected Governor Phil Murphy’s inaugural NJ budget. We’ll highlight some the proposed revenue raisers along with what’s on the governor’s shopping list and how these could impact state residents.

Tim's Top Individual Tax Questions
Tim's Top Individual Tax Questions

In this episode of The Bottom Line, Tim Schuster, discusses some of the individual taxation questions bubbling up from clients in the wake of tax reform including itemized, state and local, mortgage interest and qualified business income.

Top 7 Questions on Tax Reform
Top 7 Questions on Tax Reform

In this episode of “The Bottom Line,” EisnerAmper manager Tim Schuster talks about the seven questions he’s receiving the most from clients on tax reform including converting to a C corporation, the new meals and entertainment rules and beyond.

Retirement Savings Plans for Small Businesses
Retirement Savings Plans for Small Businesses

In this episode of “The Bottom Line,” Tim Schuster talks about the benefits of a retirement savings plan for companies.

What Is the State of Your College Savings Plan?
What Is the State of Your College Savings Plan?

Tim Schuster discusses how starting a college savings account – sooner rather than later – can help alleviate sticker shock for your child’s college education.

Which Health Spending Account Is Right for Your Business?
Which Health Spending Account Is Right for Your Business?

Tim Schuster examines the differences between health savings accounts, health reimbursement accounts and flexible savings accounts, as well as who funds the plan, who owns it, taxation, contribution limits and what happens to unused funds.

SBA Loans for Improving or Expanding Your Business
SBA Loans for Improving or Expanding Your Business

EisnerAmper manager Tim Schuster looks at several categories of Small Business Administration (SBA) loans. He covers what lenders examine in the approval process as well as how business advisors can help you make the most of the process.

How to Succeed at Succession Planning
How to Succeed at Succession Planning

In this episode of “The Bottom Line,” EisnerAmper’s private business services manager Tim Schuster tackles the issue of succession planning. Tim covers his prescription for a healthy business transition and challenges and underlying financial issues.

Plan Today for Tomorrow’s Disaster
Plan Today for Tomorrow’s Disaster

Tim Schuster, EisnerAmper private business services manager, discusses the need for proactive disaster planning. Tim gives a few areas that businesses can focus on to protect themselves, keep their operations running and maintain financial stability.

Welcome to "The Bottom Line"
Welcome to "The Bottom Line"

Tim discusses the different frameworks, including a company’s size and business structure, and where a business advisor can add value. For example, if you’re a mid-sized company, your accountant, banker and lawyer will all probably approach business strategy differently than if you’re a small company.