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Job #1086: Executive Vice President & Chief Financial Officer - New York, NY (4-15-19)

  • Job Title: Executive Vice President & Chief Financial Officer
  • Location: New York
  • Salary: Open


The Executive Vice President and Chief Financial Officer (“CFO”) of the National September 11 Memorial & Museum (“Memorial”) reports to the President and Chief Executive Officer and leads the Finance and Information Technology departments.  S/he works closely with the CEO, overseeing accounting, budgeting and budget analysis, financial modeling including revenue projections, procurement, insurance and risk management, and provides fiduciary oversight of donor-restricted/designated contributions. The CFO works closely with the Board, the President/CEO and the Executive Management Team on strategies to ensure the long-term financial health of the organization and serves as a resource and partner on financial matters for senior leadership and staff across the institution. 

The CFO works collaboratively and in a spirit of mutual trust with management and employees across the organization, setting the tone for fiscal responsibility and controls, and encouraging and modeling best practices in financial management.

The CFO works closely with the CTO to frame strategic and operational issues related to the use of technology, positioning the Memorial and Museum to address challenges, identifying new opportunities, and then capitalizing on these opportunities for the most appropriate uses of technology.  Together, they strategically help spearhead digital initiatives, and digital governance through close interaction with External Affairs, Institutional Advancement, Exhibitions, Education, and Collections. Along with the CTO and other senior leaders, they will help realize what technology and digital and digital investments can do for the organization.

The 9/11 Memorial & Museum is a sacred site. It is among the most visited destinations in the United States, an iconic tribute to the strength and resilience of the human spirit, and the global focal point for telling the story of what happened on September 11, 2001, during the worst attack on American soil by a foreign entity in the nation’s history.

Those privileged to govern, work, and volunteer at the 9/11 Memorial & Museum are expected to demonstrate and model a clear understanding of the fundamental relationship between ethical, professional performance and the unique, sacred trust of the site. Because of the historical authenticity of our location and the significance of our mission to remember all who were killed as a result of the 9/11 and 1993 terror attacks; to honor those who worked selflessly and at personal risk during the rescue and recovery operations; and to recognize and affirm the strength and resilience of our city and nation as a beacon of hope for the entire world, we have an even greater obligation to ensure accountability in all respects and all areas of the operation.


Specific responsibilities include:

  • Motivate and direct the 12-employee Finance team across finance, accounting, budgeting, revenue, planning and payroll functions; function as a collegial and responsive leader in the organization; and represent the organization effectively with external partners and groups, garnering their respect.
  • Lead formulation of operating, capital, and cash flow budgets that are realistic and support the 9/11 Memorial’s mission and vision, in collaboration with senior management across the organization and the President.
  • Drive development and implementation of long-term financial plans and strategies, in alignment with the organization’s strategic plan.
  • Gain deep understanding of programmatic priorities and work closely with senior leadership across the organization, providing guidance, tools, and resources necessary to help departments develop their budgets and monitor and manage revenues and expenses.
  • Monitor financial results and key operating metrics and work with senior management (including, specifically, the EVP of Operations, EVP of Strategy, and SVP of Advancement) to adapt as appropriate (e.g. revenue enhancement opportunities, cost savings and/or efficiencies).
  • Communicate accurate financial information and recommendations to the President, Finance & Investment and Audit Committees, and the entire Board in a transparent and timely manner, and ensure the delivery of financial reports, forecasts, and analysis to aid in decision-making and strategic planning. Attend Board and Committee meetings, as appropriate.
  • Provide administrative oversight of the Internal Audit function, which is outsourced and reports directly to the Audit Committee, including assisting with the development of the annual risk assessment leading to the annual internal audit plan and budget; facilitating scheduled engagements; reviewing audit reports and presentations for senior management and the Audit Committee prepared by external co-sourcing firm; and ensuring that recommendations for process improvements are implemented. 
  • Work collaboratively with in-house General Counsel in relevant financial governance and contract matters.
  • Work collaboratively with the General Counsel and Human Resources Director on human resources-led efforts with significant financial impact, including budget impacts of new hire requests and compensation adjustments; annual evaluation of the employee benefits package, including medical, dental, life, vision, flexible spending account and retirement plans; and payroll processing procedures. 
  • Maintain close working relationship with the Institutional Advancement division and provide the support and tools necessary to budget for and track fundraising, Museum Membership, Corporate Membership, Planned Giving, and other development revenue streams including both cash and non-cash gifts.
  • Oversee the 9/11 Memorial’s approximately $85 million operating and capital budgets in revenue, expenses and other financial aspects in the organization as requested.
  • Oversee and ensure staff complies with financial and accounting policies including procurement, travel and entertainment and cash handling policies among others.
  • Oversee the 9/11 Memorial’s treasury and potential investment of those funds. Ensure appropriate return on financial assets and limit risk on cash by minimizing bank balances and making sound investments.
  • Ensure timely payment of all payables including adherence to any repayment plans for loans, lines of credit, or other obligations.
  • Ensure compliance with all applicable law, rules and regulations; oversee IRS 990, NYS Char 500 and A133 compliance.
  • Ensure that institutional insurance packages are in place and appropriate coverages maintained (Property & Terrorism, D&O, Liability, etc.)
  • Be familiar with and adhere to government grant (e.g. LMDC, ESDC, etc.) reporting requirements, budgets, internal policies, and ensure that the organization is compliant, and provide grant management fiscal oversight for other sources of grant funding (e.g., from private and family foundations) to ensure timely reporting and compliance with requirements of each funding source.
  • Manage relationships with key business partners including banks, credit card processors, insurance brokers and insurers, and the Port Authority financial management team.
  • Understand the main areas of the Information Technology department at the 9/11 Memorial & Museum - Technology Infrastructure, Digital Product Management, Enterprise Applications, Software Development, Analytics and Reporting, Technical Support, and Information Security - and provide support for those areas across strategic initiatives, budgeting, personnel, and organizational priorities.
  • Supervise the leader of the 30-employee Technology team. Ensure that technology and digital priorities are aligned with overall organizational goals by prioritizing IT initiatives and coordinating the evaluation, deployment, and management of current and future IT systems projects across the organization.
  • Work closely with senior staff and those representing constituent and enterprise systems, including Institutional Advancement, Admissions, Retail, Finance, to develop and deliver technology solutions that address those departments’ needs.
  • Assist the CTO in maximizing the value of technology and digital in achieving strategic priorities, identifying areas or initiatives that will or may have a significant technology impact and represent the IT functions as necessary when the CTO or others are not part of the conversation.
  • Assist in establishing or enhancing critical relationships that IT has or needs to have across the organization


  • Bachelor's degree in finance or accounting, MBA/CPA a plus.
  • Proven leadership ability with strong personnel skills and at least eight years of experience as a CFO.  It is desirable if s/he has also reported to a CEO.
  • 10-15 years of core financial management experience including significant financial responsibility in a major nonprofit organization.  Familiarity with the complexities of a cultural institution preferred, along with experience in public accounting.
  • Very strong knowledge and experience with financial analysis, with an interest towards maximizing earned revenue opportunities.
  • Strategic thinker who has a collaborative management and engagement style with staff, division leaders and external influencers.
  • Supports a performance culture of goal setting, feedback discussions and professional development for staff.
  • Excellent skills in problem solving and critical analysis.
  • Proven leadership ability and at least eight years of experience as a CFO. It is desirable if s/he has also reported to a CEO.
  • Strong focus on Finance and IT staff to ensure the institution is attracting, hiring and retaining a diverse workforce of top talent, including ensuring high quality management succession within Finance.
  • Strong business instincts, able to quickly identify problems, synthesize a variety of factors to make effective and practical decisions and develop an appropriate course of action.
  • Strong written and oral communicator with excellent presentation and organizational skills. 
  • Demonstrated high standards of performance, eager to pursue aggressive goals, and who works hard and smart to achieve them. Must be persistent, decisive, resourceful, proactive, and results-oriented.
  • Fully grasps programmatic activities and can convey information understandably to people with varying levels of financial expertise.
  • Capable of managing complex and difficult situations with tact and diplomacy.
  • Ability to work well both with teams as well as independently and must be able to collaborate and build consensus internally and externally.
  • Strong attention to detail and ability to work well under pressure.
  • Proficient in Microsoft Office; financial modeling & accounting packages.
  • Flexible work style and an interest in being part of a dynamic and evolving organization.
  • Commitment to the mission of the 9/11 Memorial. 


The physical demands and work environment described in this job description are representative of those that the employee will encounter and is expected to meet to perform successfully the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit, talk, listen, use hands to type data, touch, feel, reach with hands and arms, and dial the telephone. The employee is also required to stand and walk. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus.

The work environment is an indoor, climate-controlled office environment comprised of cubicles, walled-offices and group conference rooms. The noise level in the office environment is usually low. There are no hazards and no protective devices worn or used in the office work environment. Minimal travel is required.


Interested candidates should e-mail resume for consideration to the Manager of Talent Development at:   Please mention that you are a member of EisnerAmper's Friends of the Firm program.  Make sure to include Job #1086 in the subject line and to copy Nkrumah Pierre and Isabella Brilliant at on your email.