It might sound strange to say that IT services is one of our company’s top 10 services we offer however IT services encompasses so many of the items that we offer, that we have to incorporate this as a general bucket of services. This grouping of all of our other services is what makes IT services one of our top 10 items.
Ways to Get IT Services
We offer IT services in a variety of methods. One popular method is to offer what we call break – fix services. In this manner we wait till a customer calls us with a problem in their network, a break, and then we deploy a technician to perform IT services to remediate the problem. This method often works to the customer’s advantage as well as disadvantage. The benefit is that they can call a service company such as EisnerAmper as and when they need it and get the services they require to fix their network at that time. The disadvantage to this method is that a service provider might not be available, or might not give the priority to the service call because they have other computer related service calls that are higher because of existing service contracts.
Low Downtime IT Network
If a customer has a low tolerance for having their computer network have downtime, they are better to engage with an IT consultant company that can offer a managed services type contract. Under this type of contract the business will get high priority with the IT services company and if a problem happens they will be treated with a higher sense of urgency. Usually the managed IT services company will also be going to the business site on a frequent basis and performing preventative maintenance on the desktops, the servers and the networking equipment.
Purchasing IT equipment and installing it in your office is not a viable option for the long term. You have to consider the maintenance team updating and most importantly the security services surrounding the IT equipment to make it in effective and safe environment for your office space.