EisnerAmper Receives Best of Accounting™ Award for Client Service Excellence
EisnerAmper is pleased to have won Inavero’s 2017 Best of Accounting Award for providing superior client service.
Inavero's Best of Accounting designation is the only award program that recognizes service excellence for accounting firms. Based on ratings provided exclusively by clients, the award provides an objective service quality benchmark for the accounting profession.
Founded in 2003, Inavero offers analysis to approximately 300 accounting, staffing and other B2B companies around the globe. Based in Oregon, Inavero’s online survey program leverages the Net Promoter® Score (NPS) methodology to measure client satisfaction. Based on more than 700 responses from its clients, EisnerAmper received an NPS of 75, which exceeds four times the accounting industry average.
“We’re especially thrilled with the client feedback and award we’ve received,” said EisnerAmper CEO, Charly Weinstein. “In this competitive business climate, it’s imperative to remain engaged with clients and to anticipate and meet their needs and exceed their expectations. This result is a testament to the great work and client service across our entire team of professionals. And while these results and what they say about our people are great, we’re always striving to improve. Feedback from this survey will help us continue that improvement.”